How To Reactivate Customers To Buy From You Again

You spend so much time and money to acquire a customer…and then they stop buying, even though they have a need or future need. Whether you sell a regularly consumed product such as vitamins, or randomly purchased product like pond supplies, or long term products or services like mortgages, here are some specific tips for turning lost customers, clients or patients into more profit.

    1. Urgency: It is critical to reach out to lost or inactive customers immediately and ask them why they stopped doing business with you. Often simply following up with a lost customer and reconnecting with them results in the past customer doing business with you again.

      Note: Even if that past customer does not choose to do business with you again, you’ll gain valuable insights by reconnecting about ways to improve your level of customer service to assist you in reducing your customer attrition rate.

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5 Simple Methods To Reactivate Inactive Customers and Harvest Easy Profits

Often within the seed of every “problem” lies an opportunity. This is definitely true when it comes to lost customers. With a proactive system to manage lost customers you can quickly and easily harvest more profits for your business. Here are some specific tips for turning lost customers into more revenue.  (more…)

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