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Conversion is King

How Sweating the “Small” Stuff Can Transform Your Business Without Spending a Dime.

With the economy showing signs of a potential recession, what can businesses do to increase sales and improve profitability?

Spending risky advertising and marketing dollars might work for you but there is a way better way. I call it “Conversion Driver Technology™”. Ok, not a great marketing idea. But that is because it really is an operations system…a way of optimizing your results, and your profits. (more…)

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Perception Versus Reality

A $1M+ Lesson

Do your customers really value you at the level they should? If not, you will fail to retain them as long as you should; fail to maximize the frequency of their purchases; fail to get them to buy more of your other products and services; and fail to get the referrals you deserve…and of course, miss out on tons of profit.

Several years ago, after investing several hundred thousand in our landscaping, we were on our third gardener and I was once again less than satisfied and wanted to replace this gardener. Said another way, I PERCEIVED that the gardener was not doing a great job and that I was paying for hours where little was getting done.

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“Utilizing a “Bottom Up Sales Funnel” to Predictably Hit Sales Targets”

Have you ever made projections about expected sales and missed the target… Perhaps badly?

Has this happened more than once or perhaps frequently?

What if there was a way to almost guarantee you actually achieve your projected sales targets?

Introducing a concept that I created for you years back that helped many companies eliminate that dreaded feeling of coming up short every quarter. (more…)

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Cement in Customer Loyalty OR Spend an Unnecessary Fortune in Marketing

Have you ever thought about how loyal your customers are? If so, how do you now measure this loyalty? Do you measure and track your customer attrition rate? Do you periodically survey your customers?

Whether you know it or not, your profits may be continually drained by customers who left you because of less than superior service. You may also be unaware that the customers who do transact business with you may be doing business with your competitor as well, leaving profits on the table you could better harvest with improved loyalty.

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